A large number of our customers have been severely impacted by the mining downturn. This unfortunately has also affected their ability to maintain their IVMS systems. At the same time, vehicles that are parked up waiting for better days do not need to be tracked and there is no need to have the safety feature of an IVMS system prevailing over them under these circumstances.
This is where Digicore is unique: we do not trap customers into contracts! Our view is that we are here for the long term and if our customers go through hard times then we are here to support them and this is why we allow them to suspend their IVMS systems without any costs. We make use of SIM cards that can be entirely suspended for any period of time, so when a customer parks a car up then we park the IVMS system up – until better times for all of us!
Many of our competitors lock their customers into contracts and charge them irrespective if the unit is actually active or not – this in our view is completely unfair and not in line with our philosophy of treating our customers the way we would have like to be treated in tough times.
IVMS is a cost saver in a working vehicle and now, more than ever, mining operators and their sub-contractors should have IVMS in their vehicles. Choose Digicore, the company that will be flexible when you need it most!
“In the civil & mining sector, efficiency and safety are our top priorities. Digicore has been a cornerstone of our operations, providing us with cutting-edge IVMS solutions. What impresses us the most is their ability to comprehend our unique challenges and design solutions that are both effective and cost-efficient. Their after-sales support is exceptional - always reachable, always proactive. It's a pleasure to partner with such a trustworthy, 100% Australian owned company.”
“We have worked with Digicore for over the last 10 years and at every stage they have come up with innovative and price effective ways in which to help our business. As we grew, our demands grew and Dan from Digicore continued to provide excellent service and the best products.”
“I want to say thank you for the phenomenal service and input Digicore has had, it has been particularly helpful in providing input to our business IVMS plans. Your team were incredibly professional and Digicore IVMS 2.0 is a very impressive solution.”
“We started with a large tracking company and got locked in before discovering their units didn't have the functions we required. We switched to Digicore and we couldn't be happier. The product is excellent, pricing is very competitive but more importantly their product knowledge and support is second to none.”