Digicore does not believe in locking customers into contracts – nobody should have to pay for something they don’t want!
Most of our competitors require their customers to sign up a period of 2 years and we think this is patently unfair. Circumstances change, and if our customers have their contracts cancelled on them, then we don’t believe in leaving them trapped in a situation where they have to pay us irrespective.
Not only do we provide our customers the flexibility to cancel, we also allow them to suspend an IVMS unit at no cost – this means that a unit can be temporarily disabled and turned on again sometime later, with no charges incurred in the meantime. We apply a very simple and fair rule: if the cancellation is done before the 1st of the month no charges apply, if the cancellation is done after the last day of the month then charges for the full month apply. (Under our fair usage policy we limit a suspension/ activation activity to once in every 3 months for any IVMS unit – we believe this is more than reasonable).
Digicore: easy to work with, flexible and universally accepted on Australian mine site – your trusted IVMS partner
“In the civil & mining sector, efficiency and safety are our top priorities. Digicore has been a cornerstone of our operations, providing us with cutting-edge IVMS solutions. What impresses us the most is their ability to comprehend our unique challenges and design solutions that are both effective and cost-efficient. Their after-sales support is exceptional - always reachable, always proactive. It's a pleasure to partner with such a trustworthy, 100% Australian owned company.”
“We have worked with Digicore for over the last 10 years and at every stage they have come up with innovative and price effective ways in which to help our business. As we grew, our demands grew and Dan from Digicore continued to provide excellent service and the best products.”
“I want to say thank you for the phenomenal service and input Digicore has had, it has been particularly helpful in providing input to our business IVMS plans. Your team were incredibly professional and Digicore IVMS 2.0 is a very impressive solution.”
“We started with a large tracking company and got locked in before discovering their units didn't have the functions we required. We switched to Digicore and we couldn't be happier. The product is excellent, pricing is very competitive but more importantly their product knowledge and support is second to none.”